Who we are
Our website address is: https://www.artists-atelier.com.
How we protect your personal data
We know how much data security matters to all our customers. With this in mind we will treat your data with the utmost care and take all appropriate steps to protect it. Your privacy is protected in accordance to EU Law 2018, General Data Protection Regulation.
We secure access to our complete website including all transactional areas of our websites using ‘https’ technology. SSL or TLS encryption is activated so the data you transfer to us cannot be read by third parties.
Sensitive data such as payment card information is not stored by us. Payments are made directly through a third party payment processor (currently Stripe) on their secure application. The credit card information that you provide is encrypted and transmitted directly to Stripe. We do not store your credit card information and do not control and are not responsible for Stripe or its collection or use of your information. https://stripe.com/gb/privacy
If you choose to pay via a bank draft, details of your bank account may appear in our bank statements.
We regularly monitor our system for possible vulnerabilities and attacks.
Access to your personal data is password-protected.
Data protection officer
Who we share your data with
Sometimes a trusted third party such as the accommodation provider for your holiday may ask us for your email. We provide only the information they need to perform their specific services. This includes fraud management. We take all reasonable measures to protect your privacy in these cases, including avoiding gossip.
We will never sell your data to spammers.
What personal data we collect and why we collect it
Any personal data you share with us via contact form will not be shared with a third party, except trusted third party service providers such as your accommodation provider. Your privacy is protected in accordance to EU Law 2018, General Data Protection Regulation. Filling in a contact form does not oblige you to opt in to our mailing lists. i.e. your information is not automatically used for marketing purposes. You must opt-in to our mailing lists.
To buy a holiday with us, you need to fill in a booking form. The data shared with us via these booking forms & will be treated as sensitive & confidential. You can also request us to eradicate any sensitive personal data, other than that which we need for tax & admin reasons. You have the right to be ‘forgotten’. Your privacy is protected in accordance to EU Law 2018, General Data Protection Regulation.
Opt-in only, with your consent. You can opt-out any time. Sent only a few times a year. No Spam. No third parties. We will never sell our mailing lists.
These occassional emails often keep you informed about any of our special promotions, exhibitions & our dates. You can unsubscribe at any time by using the link in our emails.
Media & Photos of You
If you come on a painting holiday with us, you can tell us that you do not wish to have photos of you on the painting holiday published on the internet. Basically, we prefer not to do publish images of you but this might happen from time to time, as in small back ground photos or we blur your face out so as to be unrecognisable. We try & ask for your permission to publish on the internet any pictures that you might appear in. Especially those where you feature large. You can say no & that’s OK.
If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.
What rights you have over your data
You can request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes. If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us.
These help make our website & webstore usable by enabling basic functions like page navigation and access to secure areas of the website. The website cannot function properly without these cookies.
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Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
Social Sharing Cookies
Facebook sets cookies via ‘likes’ on this site.
Pinterest sets cookies via ‘likes’ on this site.
We use Google Analytics, which catches some of your path through our website, in a way that you remain annonymous. WP JetPack plugin picks up some as well.
You can prevent the data generated by cookies about your use of the website (incl. your IP address) from being passed to Google, and the processing of these data by Google, by downloading and installing the browser plugin available at the following link: https://tools.google.com/dlpage/gaoptout?hl=en.
You can prevent these cookies being stored by selecting the appropriate settings in your browser. Turning cookies off may result in a loss of functionality when using our website.
When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
Where we send your data
Visitor comments are checked through an automated spam detection service. Askimet WP plugin.
How long we retain your data
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognise and approve any follow-up comments automatically instead of holding them in a moderation queue.